Grateful mom thanks Southwest flight attendant for calming her infant son
There’s an old African proverb — and an old Hillary Clinton book — that says that it takes a village to raise a child. If you don’t have an entire village, though, a kind stranger on an airplane might...
View ArticleThese are the new plane features fliers can look forward to in 2016
Ryanir new interiors. Photo: Ryanair. Yes, the glory days of flying are long gone — but at least we’re slowly departing from rock bottom. Hey, even Ryanair has made serious strides when it comes to...
View ArticleSouthwest, kind stranger ensured that grieving woman made it to her dying...
The day before Thanksgiving, Laura Genovich heard that her mother had suffered a stroke. Two days later, on November 27, a nurse at the hospital informed her just how severe the stroke was, and...
View ArticleThese are the craft beers being offered this winter on 9 U.S. airlines
Airlines are making seats smaller and upping prices, but bless them — they do try to make up for it in other ways. Like craft beer, which should help leg cramps as you travel around this holiday...
View ArticleThese are the most exciting new airline routes that have launched or been...
Photo courtesy of Alaska Airlines Here’s a roundup of new and noteworthy routes that have launched service within the past month, some as recent as yesterday. Now it’s even easier and more enticing to...
View ArticleThe ultimate guide to inflight Wi-Fi (and how much it's going to cost you on...
Photo: Virgin America JetBlue recently announced that its newly installed high-speed Wi-Fi would be available for free — becoming the first U.S. carrier to offer fleet-wide free Wi-Fi — and then it sat...
View ArticleFormer sitcom star ready to defend woman allegedly choked during Southwest...
On Sunday night, a Southwest flight to San Francisco was forced to turn around and return to Los Angeles because of what was described as a “rapidly escalating situation” between two passengers. The...
View ArticleHere's how to get free (or heavily discounted) airline tickets for a person...
Photo: Gramicidin on Flickr People can tell me as much as they want what a great experience it is travel alone. And I fully appreciate that it’s a great experience for them. But I’m of the unshakeable...
View ArticleAirlines are finally ready to share fuel savings with customers
Photo: Håkan Dahlström/Flickr The past two years of significantly cheaper gas prices haven’t made much of a dent in the price of airfare, but that has all begun to change. The airlines are finally...
View ArticleSouthwest's new seats are "wider"— but is there a catch?
Screenshot: Southwest, YouTube Six months after announcing a new economy seat coming to future Southwest jets, the company unveiled the goods this week at its annual Media Day event. Southwest is eager...
View ArticleHere's how to get reimbursed for your damaged luggage on every U.S. airline
Photo: Dave Herholz, Flickr Airlines are losing less baggage than ever, and most bags do eventually turn up safe and sound, even if not quite when you expected them. Besides, there are plenty of ways...
View ArticleHouston Hobby still needs some work before opening new Southwest...
Volunteer passengers use the automated passport kiosks during a simulated border patrol crossing at Houston Hobby’s new international terminal. Photo credit, Houston Airports System When Southwest...
View ArticleSpirit receives so many complaints it drags down entire U.S. airline...
Photo: Sarah Deer, Flickr Despite what you may personally believe in the midst of an unexpected delay or when your baggage never appears on the carousel, American carriers are losing less baggage and...
View ArticleWhich airline website gets the most traffic — and why it matters
BriYYZ/Flickr How important is an airline’s website? Well, pretty important, at least according to a new survey commissioned by tnooz. Looking at the web traffic of commercial airlines during the month...
View ArticleFlight attendant allegedly falls asleep while making in-flight announcement
This man clearly needed a nap. Or something. And so he took one while making an announcement on Southwest Airlines flight 464 from Birmingham to Dallas. Timing is everything, I guess. And so is video...
View ArticleYour travel apps are putting you at risk of security breaches. Here's how to...
Photo: Occupy Global on Flickr The top travel apps for Android and iOS are riddled with flaws that could leave your data exposed, according to a new report out Tuesday from mobile security startup...
View ArticleExecutive Voices: How airlines are keeping customers happy in the age of...
Photo courtesy of Pictures of Money/flickr For most fliers, airline fees are a necessary evil of traveling (although there is evidence there may actually be some good to extra charges). Still, it’s...
View ArticleSoccer players face 20 years in prison for alleged disruptive behavior on...
Photo: Aero Icarus/Flickr A group of San Diego soccer players are facing federal charges after allegedly causing a disruption during a Southwest Airlines flight from San Diego to Chicago. The six men,...
View ArticleHere are 12 major airlines' policies for flying with pets
Photo: Thomas di Luccio One of the most stressful travel experiences I’ve ever had was when I moved to Asia and towed my cat along with me. Besides all the paperwork and vet appointments, one of the...
View ArticleAre airlines actually required to give you 24 hours to cancel your flight?...
This isn’t me, but it’s definitely how I felt. Back in March, I went with my friend Liz to Kenya. She booked a flight on Qatar Airways, and I planned to book the same one when I got to my computer an...
View Article