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Which airline is the most rewarding to frequent fliers?
photo by Sarah Ackerman via Flickr There are many frustrations that come with modern air travel, but few are as hair-tearing as trying to use the miles you’ve spent years collecting. As miles continue...
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Can your annoying seatmate really make internet calls during a flight?
Photo: Álvaro Ibáñez/Flickr You’ve heard those conversations. Every single time a flight lands, the guy across the aisle or the woman right beside you immediately has to pull out the phone and...
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Emotional Support Animals are allowed to fly for free (even pigs), but are...
Photo: Ken Dodds/Flickr It sounds like the kind of riddle you’d find in the back pages of Highlights magazine, but what’s the quickest way to make pigs fly? Register them as emotional support animals....
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Southwest rebooks woman for free to get her to son in coma (and even packs...
Photo credit to Colin Brown on flickr If you have outstanding vision, or you simply know aviation, you may be familiar with the giant hearts now beating on the bellies of refreshed Southwest Airlines...
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8 ways to ensure your group sits together on your next flight
Photo courtesy of John Bastoen/flickr We all know airline fees have become almost laughably ridiculous, but there is nothing funny about this: Frank Strong, was recently forced to pay $88 to Delta to...
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Delta is speeding up the boarding process by pre-loading carry-on bags
Photo courtesy of Lisa Larsson/flickr Airlines are constantly experimenting with ways to speed up airplane boarding. Currently, Delta is trying something new: pre-loading flier carry-on bags. Called...
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Go ahead and fill that roller bag, because you're not going to need a smaller...
Photo: Canadian Pacific/Flickr We hope that you didn’t rush out to buy a new carry-on bag, because it seems like the ones we’ve all been using will still be OK to take on our next flight. On Wednesday,...
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Are U.S. Airlines Colluding? Senator calls for investigation
photo by Flazingo Photos via Flickr New types of airline partnerships may be arising these days, but apparently cooperation between airlines isn’t always legal — at least not according to Connecticut...
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U.S. airlines collected record $1.6Bn in baggage and change fees during Q1 of...
Photo: James Emery/Flickr I like to imagine that airline executives are sitting behind their massive, impeccably polished desks this morning, rubbing their palms together and hissing the word...
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This is the cost of checked bags on every major U.S. airline
Photo by Charles Wiriawan In honor of JetBlue’s fall from grace yesterday, joining all other U.S. carriers except Southwest in charging for checked bags, we decided to lay out for you exactly how much...
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Seven major airlines are being investigated for collusion
Photo by bloomsberries, Flickr The Department of Justice (DOJ) is investigating collusion in the aviation industry, and Southwest, United and five other airlines could be in trouble. According to the...
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Is Southwest the best domestic airline to work for?
Southwest Heart One, photo by Southwest It’s all smiles today at Southwest as the airline struck a new four-year contract with its flight attendants union that comes with wage increases, potential...
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Virgin America tops Airfarewatchdog's survey for best domestic airline
Photo courtesy of Aero Icarus/flickr Virgin America has been voted #1 in a recent Airfarewatchdog 2015 Best Domestic Airline poll (and in Travel + Leisure’s 2015 World’s Best Awards). Airfarewatchdog’s...
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8 ways to stop your miles and points from expiring
If you’re a true road warrior, then you’ve undoubtedly signed up at some point with a half-dozen (or more) loyalty programs with airlines, hotels and rental-car agencies. And like most travelers, you...
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A peak at the top biofuel bets being made by the airline industry
Photo: Joule Unlimited Fearing the spectre of upcoming restrictions on permissible airline emissions, and barely eeking by under the current allowable levels and internal goals, airlines are beginning...
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Southwest offering $99 one-way fares to Latin America (sale ends at midnight...
Start planning that autumnal trip to Mexico, the Caribbean or Central America now; Southwest Airlines is offering a sale to many Latin American destinations, ending at midnight tonight in each time...
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6 ways to easily track frequent-flier miles and hotel points
Photo: Nick Harris/Flickr One of the biggest complaints about rewards programs is that they’ve become unwieldy, with hundreds of convoluted rules. They’re also notoriously difficult to keep track of,...
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This is how much it costs to change a ticket with every major U.S. airline
Photo by Epsos.de In a perfect world we’d be able to change flight reservations as easily as our average Friday night plans. But the reality is the only airline that shares our vision of a perfect...
View ArticleSouthwest plane knocks over catering truck
A Southwest plane had just pushed back from Gate 28 at Denver International Airport when the passengers onboard felt a bump. It was probably easy to ignore or shrug off as one of the assorted sounds...
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EpiPens, pets and peanuts: the official allergy policies of 13 major airlines
Photo: Justin Taylor The thought of spending four hours confined to a small space filled with strangers whose behavior you can’t control is intimidating in its own right, but for the severely allergic,...
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Do funny airline safety videos do more harm than good?
Photo credit, Funny or Die We all love a funny safety video, as do airlines. They draw media attention and give frequent travelers a bit of variety in the pre-flight routine. A recent parody by the...
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6 ways to avoid paying an airline's ticket change fee
Photo by Robert S. Donovan Change might be inevitable, but try telling that to the airlines. Switching up an itinerary can be a costly affair, with all major U.S. carriers charging at least a $75 fee...
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These are the most efficient U.S. airlines when it comes to making money
Photo by Lance What’s the most efficient airline? Well, if you want to take an investor’s perspective, it won’t have anything to do with on-time records or the percentage of bags that arrive to their...
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Southwest has no plans to charge for checked bags, says CEO
Photo by John Rogers Never change, Southwest. Please never change. While we can only hope Southwest will continue its liberal policies when it comes to check luggage and changing flights, CEO Gary...
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The difference between a direct and nonstop flight, and why you should care
Photo credit, Jpatokal Do you know the difference between a direct and nonstop flight? It seems you’ve got to decode flight schedules as though they’re 18th century poetry if you want to make sure your...
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Here are 14 major airlines' policies for flying pregnant
Photo: mliu92/Flickr Commercial airlines have a lot of rules when it comes to letting mothers-to-be on board. Shuttling off during the first or second trimester is usually A-okay, but the last 13 weeks...
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Southwest crew cranks up Top Gun theme during take off
photo by Omer Wazir via Flickr I’m not sure the song I most want to hear while taking off on a commercial flight is the Kenny Loggins’ Top Gun anthem, “Danger Zone.” Danger Zone doesn’t provide me with...
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Executive Voices: how are airlines appealing to the millennial market?
Photo courtesy of Erin Nekervis/flickr These days, it seems like attracting the millennial demographic is the primary concern of the entire travel industry. Despite the fact that we are the stingiest,...
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Latest Air Travel Consumer Report shows more customer complaints, less...
Photo: Franck Vervial/Flickr The Department of Transportation (DOT) wanted to gauge how people are feeling toward airlines, so it conducted some surveys and has just released its latest Air Travel...
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Hostesses in hotpants: relive the cringe-worthy glory of 1970s flights
Photo: American Airlines 1970 Last week we took a trip back in time to the 1980s, an era when first-class air travel was still glamorous, when air fax machines, air phones, and full size private beds...
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Are airlines actually required to give you 24 hours to cancel your flight?...
This isn’t me, but it’s definitely how I felt. Back in March, I went with my friend Liz to Kenya. She booked a flight on Qatar Airways, and I planned to book the same one when I got to my computer an...
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Here are 12 major airlines' policies for flying with pets
Photo: Thomas di Luccio One of the most stressful travel experiences I’ve ever had was when I moved to Asia and towed my cat along with me. Besides all the paperwork and vet appointments, one of the...
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Soccer players face 20 years in prison for alleged disruptive behavior on...
Photo: Aero Icarus/Flickr A group of San Diego soccer players are facing federal charges after allegedly causing a disruption during a Southwest Airlines flight from San Diego to Chicago. The six men,...
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Executive Voices: How airlines are keeping customers happy in the age of...
Photo courtesy of Pictures of Money/flickr For most fliers, airline fees are a necessary evil of traveling (although there is evidence there may actually be some good to extra charges). Still, it’s...
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Your travel apps are putting you at risk of security breaches. Here's how to...
Photo: Occupy Global on Flickr The top travel apps for Android and iOS are riddled with flaws that could leave your data exposed, according to a new report out Tuesday from mobile security startup...
View ArticleFlight attendant allegedly falls asleep while making in-flight announcement
This man clearly needed a nap. Or something. And so he took one while making an announcement on Southwest Airlines flight 464 from Birmingham to Dallas. Timing is everything, I guess. And so is video...
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Which airline website gets the most traffic — and why it matters
BriYYZ/Flickr How important is an airline’s website? Well, pretty important, at least according to a new survey commissioned by tnooz. Looking at the web traffic of commercial airlines during the month...
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Spirit receives so many complaints it drags down entire U.S. airline...
Photo: Sarah Deer, Flickr Despite what you may personally believe in the midst of an unexpected delay or when your baggage never appears on the carousel, American carriers are losing less baggage and...
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Houston Hobby still needs some work before opening new Southwest...
Volunteer passengers use the automated passport kiosks during a simulated border patrol crossing at Houston Hobby’s new international terminal. Photo credit, Houston Airports System When Southwest...
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Here's how to get reimbursed for your damaged luggage on every U.S. airline
Photo: Dave Herholz, Flickr Airlines are losing less baggage than ever, and most bags do eventually turn up safe and sound, even if not quite when you expected them. Besides, there are plenty of ways...
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Southwest's new seats are "wider"— but is there a catch?
Screenshot: Southwest, YouTube Six months after announcing a new economy seat coming to future Southwest jets, the company unveiled the goods this week at its annual Media Day event. Southwest is eager...
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Airlines are finally ready to share fuel savings with customers
Photo: Håkan Dahlström/Flickr The past two years of significantly cheaper gas prices haven’t made much of a dent in the price of airfare, but that has all begun to change. The airlines are finally...
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Here's how to get free (or heavily discounted) airline tickets for a person...
Photo: Gramicidin on Flickr People can tell me as much as they want what a great experience it is travel alone. And I fully appreciate that it’s a great experience for them. But I’m of the unshakeable...
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Former sitcom star ready to defend woman allegedly choked during Southwest...
On Sunday night, a Southwest flight to San Francisco was forced to turn around and return to Los Angeles because of what was described as a “rapidly escalating situation” between two passengers. The...
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The ultimate guide to inflight Wi-Fi (and how much it's going to cost you on...
Photo: Virgin America JetBlue recently announced that its newly installed high-speed Wi-Fi would be available for free — becoming the first U.S. carrier to offer fleet-wide free Wi-Fi — and then it sat...
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These are the most exciting new airline routes that have launched or been...
Photo courtesy of Alaska Airlines Here’s a roundup of new and noteworthy routes that have launched service within the past month, some as recent as yesterday. Now it’s even easier and more enticing to...
View ArticleThese are the craft beers being offered this winter on 9 U.S. airlines
Airlines are making seats smaller and upping prices, but bless them — they do try to make up for it in other ways. Like craft beer, which should help leg cramps as you travel around this holiday...
View ArticleSouthwest, kind stranger ensured that grieving woman made it to her dying...
The day before Thanksgiving, Laura Genovich heard that her mother had suffered a stroke. Two days later, on November 27, a nurse at the hospital informed her just how severe the stroke was, and...
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These are the new plane features fliers can look forward to in 2016
Ryanir new interiors. Photo: Ryanair. Yes, the glory days of flying are long gone — but at least we’re slowly departing from rock bottom. Hey, even Ryanair has made serious strides when it comes to...
View ArticleGrateful mom thanks Southwest flight attendant for calming her infant son
There’s an old African proverb — and an old Hillary Clinton book — that says that it takes a village to raise a child. If you don’t have an entire village, though, a kind stranger on an airplane might...
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